Contact us
We serve our customers through multiple channels. You can contact us via email, or phone. We are available on weekdays at our service point at Varastotie, Seinäjoki.
Contact information of customer service
Technical customer service
Electricity connections, service requests, and technical advice
Mon-Fri 9:00 AM−3:00 PM
tfn. 020 335 335
seiverkot@sen.fi
Customer service
Moving, contracts, invoices
Mon-Fri 9:00 AM−4:00 PM
tfn. 020 335 000
asiakaspalvelu@sen.fi
Payments
Payment term negotiations, payment plans, due date extension, debt collection
Mon-Fri 9:00 AM−4:00 PM
tfn. 020 335 200
maksunvalvonta@sen.fi
Service point
We serve our customers in Seinäjoki at Varastotie 5, Monday to Friday from 9:00 AM to 3:00 PM
The prices of customer service calls are determined by the caller’s phone subscription agreement. Waiting time is chargeable.
Exceptional customer service opening hours
- New Year’s Day – January 1, 2026: Closed
- Epiphany – January 6, 2026: Closed
- Maundy Thursday – April 2, 2026: Open until 1 PM
- Good Friday – April 3, 2026: Closed
- Easter Monday – April 6, 2026: Closed
- May Day – May 1, 2026: Closed
- Ascension Day – May 14, 2026: Closed
- The day before Midsummer Eve – June 18, 2026: Open until 1 PM
- Midsummer Eve – June 19, 2026: Closed
- Summer opening hours: June 22 – August 14, 9:00 a.m. – 3:00 p.m
- Christmas Eve – December 24, 2026: Closed
- Christmas Day – December 25, 2026: Closed
- Christmas opening hours: December 28 – January 5, 9:00 a.m. – 3:00 p.m
- New Year’s Eve – December 31, 2026: Open until 3 PM
- New Year’s Day – January 1, 2027: Closed
- Epiphany – January 6, 2027: Closed