Contact us
We serve our customers through multiple channels. You can contact us via email, or phone. We are available on weekdays at our service point at Varastotie, Seinäjoki.
Contact information of customer service
Technical customer service
Electricity connections, service requests, and technical advice
Mon-Fri 9:00 AM−3:00 PM
tfn. 020 335 335
seiverkot@sen.fi
Customer service
Moving, contracts, invoices
Mon-Fri 9:00 AM−4:00 PM
tfn. 020 335 000
asiakaspalvelu@sen.fi
Payments
Payment term negotiations, payment plans, due date extension, debt collection
Mon-Fri 9:00 AM−4:00 PM
tfn. 020 335 200
maksunvalvonta@sen.fi
Service point
We serve our customers in Seinäjoki at Varastotie 5, Monday to Friday from 9:00 AM to 3:00 PM
The prices of customer service calls are determined by the caller’s phone subscription agreement. Waiting time is chargeable.
Exceptional customer service opening hours
- New Year’s Day – January 1, 2025: Closed
- Epiphany – January 6, 2025: Closed
- Maundy Thursday – April 17, 2025: Open until 1 PM
- Good Friday – April 18, 2025: Closed
- Easter Monday – April 21, 2025: Closed
- May Day – May 1, 2025: Closed
- Ascension Day – May 29, 2025: Closed
- Midsummer Eve – June 20, 2025: Closed
- Summer opening hours: June 23 – August 15, 9:00 a.m. – 3:00 p.m
- Christmas Eve – December 24, 2025: Closed
- Christmas Day – December 25, 2025: Closed
- Boxing Day – December 26, 2025: Closed
- New Year’s Eve – December 31, 2025: Open until 1 PM
- New Year’s Day – January 1, 2026: Closed
- Epiphany – January 6, 2026: Closed